Specialist Vets in Nottinghamshire

## Summary Collingham Vets is an **independent small-animal practice** (per its website) that has been established for **30+ years**. The practice states that **24-hour emergency care is available**, and recent reviews back up fast access—one owner describes getting an emergency appointment with an “amazing” response. Reviews also point to a clinic that supports owners through difficult decisions, including **end-of-life care for a cat** described as “peaceful and warm,” and a vet who **researched possible causes** when treating an unwell budgie and gave practical **diet and care advice**. ## Services - **Small animal veterinary care** (practice describes itself as a small-animal clinic). - **24-hour emergency care** (stated on the clinic website); owners also mention being seen urgently for an emergency appointment. - **Avian care mentioned in reviews**: treatment for a budgie’s lump and later illness with feather loss and swelling; phone advice was provided before an in-person visit, followed by a recheck about a week later. - **Medication prescribing options**: one reviewer says the practice will **offer a prescription** so owners can buy medications themselves. - **Veterinary nurse training facility** (listed in the provided clinic data). ## People - No current vets or nurses are named in the information provided. - One reviewer mentions **“Mr Owen” (retired)** when describing their search for a smaller, more personal practice. - What reviewers consistently highlight in staff interactions: - **Taking time in appointments** and listening to a pet’s needs (owners say they don’t feel hurried). - **Supportive communication during serious situations**, including end-of-life care for a cat. - **Problem-solving beyond the appointment**, e.g., a vet researching potential causes and advising on diet/care for an older budgie. ## Reviews **4.8 stars from 166 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **End-of-life support:** one owner describes compassionate care over a cat’s final year and a calm, “peaceful and warm” setting at the end. - **Urgent access when needed:** an emergency appointment is described as handled with an “amazing” response; another owner says their dog was treated “very quickly.” - **Listening and unhurried consults:** multiple reviews mention staff taking time, listening, and explaining rather than rushing. - **Avian case detail:** phone triage advice, in-clinic treatment, a follow-up visit, and additional research with practical husbandry/diet guidance. - **Costs and prescribing:** some reviewers describe “value for money”/“good pricing,” and one specifically notes being offered a prescription to source medications independently.

## Summary Thompsons Vets Ltd is an RCVS General Practice small-animal clinic established in 1972. The practice treats a range of pets beyond dogs and cats (including rabbits, guinea pigs, hamsters, gerbils and ferrets) and lists in-house diagnostics (lab work, X‑rays and ultrasound) plus dentistry and surgery. In the latest reviews available, owners repeatedly describe compassionate support in difficult situations (including end-of-life care) and practical help in urgent concerns—one owner says they phoned late on a Friday and were seen within the hour for a tick. A few specific touches mentioned include a condolence card after a pet’s passing and at least one instance where a vet did not charge after an anxious-owner emergency visit where the pet was found to be okay. ## Services - **Consultations** and routine check-ups (including **six‑month health checks**) - **Vaccinations** - **Neutering** (mentioned in reviews for cats) - **Dentistry** (listed on the clinic site) - **Surgery** (general surgery listed) - **Diagnostics & imaging:** **in-house lab**, **X‑rays**, **ultrasound**, and diagnostic tests (as listed) - **Microchipping** - **Parasite control** (a tick visit is mentioned in reviews) - **Nurse clinics** - **Blood pressure checks** - **Anal sac expression** - **Grooming & nail clipping** - **Acupuncture** - **Home visits** - **Emergency arrangements (as stated):** emergencies during normal opening hours are handled by the practice; out-of-hours emergencies are handled by **MiNightVet Nottingham** with full-time night staff and emergency consultations. ## People - **Addie**: mentioned for end-of-life support for a cat; the owner describes gentle handling, empathy during euthanasia, and a condolence card sent afterwards. - **Jack (Dr. Jack)**: described by multiple reviewers as **knowledgeable and thorough**; mentioned in a visit for an older dog’s digestive problem where the owner liked how he handled and treated the dog. - **Ade (vet)**: mentioned in an emergency visit for a kitten where the owner feared something had been swallowed; the reviewer says Ade reassured them and **did not charge** when it turned out to be a wound rather than ingestion. ## Reviews **4.5 stars from 303 reviews.** Themes below are drawn from the latest written reviews available to us. - **Kindness and empathy**, especially around sensitive situations like end-of-life care; one owner specifically mentions receiving a condolence card. - **Responsiveness for urgent worries**, including being seen within an hour after a late-afternoon call about a tick. - **Clear, understandable explanations** about conditions and treatment options (including costs) are specifically mentioned by one long-term owner. - **Positive comments about newer vets**, with “a whole team of new vets” mentioned and Jack repeatedly singled out for thoroughness. - **Pricing is referenced but not detailed**: one reviewer calls prices “very reasonable,” and another describes a visit where they were not charged.

## Summary Eastwood Vets4Pets Ltd is part of the Vets4Pets group. Based on review detail, the practice appears set up for a wide range of small-animal work, with repeated mentions of care for “exotics” and birds (budgies, chinchillas, rabbits) as well as dogs. Owners often describe vets getting physically down to a dog’s eye level to greet them, clear explanations of what will be done (including for a wild animal brought in), and reception handling practicalities like care plans, medications and insurance claims. One recent account strongly conflicts with this, alleging a missed serious heart/lung problem after a brief exam and being advised dental extractions instead. ## Services - Veterinary care for birds and small mammals is repeatedly referenced in reviews, including: - Budgies (owners mention being helped and advised) - Chinchillas (one reviewer calls out a specific vet as exceptionally strong with chinchillas) - Rabbits (a reviewer describes eye surgery and recovery) - Dental work is referenced in one review (tooth extractions were recommended and costed). - Treatment of a “poorly wild animal” is described, including the vet explaining what he would do to help. - Veterinary nurse training facility (from provided clinic data). - Emergency veterinary services (24/7 or extended hours) (from provided clinic data). ## Pricing - £80 for an appointment and pain medication (reported by one reviewer). - £1,000 quoted for dental work/extractions (reported by one reviewer). - £2,000 CT scan referenced as a price quoted by other vets elsewhere (context from one reviewer; not presented as this clinic’s price). ## People - **Jonathan** (vet; role implied in reviews): mentioned for explaining what he would do for a wild animal, and for putting dogs and owners at ease by getting down to the dog’s eye line. Another reviewer says they were referred to Jonathan and felt he “did everything possible” for their pet. - **John** (vet; role implied in reviews): repeatedly highlighted for small-mammal care—one rabbit owner says he offered next-day surgery and their rabbit recovered; another reviewer describes him as an outstanding chinchilla vet. - **Reception team**: described as organising payments, care plans, medications and insurance claims “swiftly,” and being consistently polite/helpful. ## Reviews **4.7 stars from 491 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple owners praise care for birds and small mammals (budgies, rabbits, chinchillas), including a specific report of rabbit surgery and recovery. - Several reviews describe clear communication: vets explaining what they would do, and helping owners feel at ease (including greeting a dog at eye level). - Front-desk processes are repeatedly mentioned as smooth (payments, care plans, meds, insurance claims). - A serious negative account alleges inadequate assessment (no temperature or tests), a dental focus despite respiratory signs, and that a later emergency visit diagnosed heart disease with fluid on the lungs; this directly conflicts with the many positive experiences reported by others.

## Summary Portland House Veterinary Group treats both companion animals and farm animals (small pets and large animals). The website references online booking, repeat prescriptions, pet registration, and a Pet Health Club® Plus plan that includes consultations. Recent reviews repeatedly mention being able to stay with your pet during the consultation, and the practice using text reminders tied to their records (for example, to prompt when a yearly flea/tick injection is due). One reviewer also flags pricing as “a bit high,” while still saying their dogs are well cared for. ## Services - **Companion animal care (small pets)** (website). - **Farm animal services (large animals)** (website). - **Pet Health Club® Plus plan** that includes **consultations** (website). - **Repeat prescriptions** (website). - **Yearly flea and tick injection** mentioned by a reviewer as a newer medication option at the practice (reviews). - **In-consultation owner presence:** clients say you can **stay with your pet during the consultation** so you can see what’s happening (reviews). ## Pricing - One reviewer says **“prices are a bit high”** compared with other vets (no amounts given) (reviews). ## People - **Karen (reception):** named positively for helping make visits go as well as possible, alongside colleagues (reviews). - **Reception team, nurses and vets:** several reviews describe them as professional and helpful; one owner highlights the team putting both pet and owner at ease (reviews). ## Reviews **Google rating: 4.7 stars from 71 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners describe consistent, long-term care for cats and dogs across multiple visits/years. - Several mention **clear, involved consultations**, including being allowed to **stay with the pet during the appointment**. - Practical follow-through is noted: **text reminders based on records**, with an example tied to a **yearly flea/tick jab**. - Pricing feedback is mixed: one reviewer says care is excellent but **costs feel higher** than alternatives.

## Summary Minster Veterinary Centre is an independent practice (owned by David Sparks) that treats both pets and farm animals, and says it runs its own 24-hour emergency service staffed by its own vets. The website highlights structured preventive care (puppy/kitten packages, annual parasite packages) and cat-focused standards (ISFM Gold standard for the Newark surgery), while recent reviews repeatedly mention emergency presentations and surgical/dental work being handled in-house. Concrete examples from the latest reviews include a spay that owners say took time to schedule “safely” with ongoing updates and options, a dental/tooth extraction for a 16‑year‑old cat followed by check-ups/aftercare, and an emergency wound appointment on a bank holiday with notes sent on to the pet’s usual vet. Pricing experiences appear mixed: one reviewer calls a consult plus ear drops “just short of £80” and a “ripoff,” while another describes an emergency visit cost as “amazing.” ## Services - **24-hour emergency care**: The clinic states it provides a 24-hour emergency service staffed by its own vets; reviews describe using out-of-hours/bank-holiday emergency care, including assessment of a wound and dispensing antibiotics/pain relief, with information forwarded to the primary vet. - **Preventive care packages** (website): primary healthcare packages for puppies and kittens; annual parasite-prevention packages for adult dogs and cats. - **Parasite control** (website). - **Diabetes management** (website). - **Dental care** (website + reviews): dental procedure and **tooth extraction** for an elderly cat, with follow-up check-ups and aftercare mentioned. - **Surgery** (reviews): spaying and “emergency surgery” are specifically referenced. - **Free weight/diet clinics** (website): weight and diet management clinics. ## People - **David Sparks (owner)** is named on the clinic website. - **Sarah** is named in one emergency visit review (role not specified). - Across reviews, staff are repeatedly described as: - **Explaining options clearly** and checking owners understand (noted during a long-planned spay). - **Calm in emergencies**, which owners say helped them feel confident during urgent visits and emergency intervention. - **Continuity/recognition**: one owner notes staff “know her by sight” (their dog) after repeated visits. - **Reception team**: one emergency review specifically mentions being greeted by three receptionists and smooth handling from arrival to leaving. ## Reviews **Google rating: 4.5 stars from 83 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Emergency/out-of-hours care comes up repeatedly**, including a bank-holiday visit and emergency surgery; owners mention calm handling and clear explanations during urgent situations. - **Dental work is specifically praised**, including a tooth extraction/dental on a 16-year-old cat with follow-up checks and reported improvement (“fit and well and pain-free”). - **Communication and decision-making**: reviewers describe being given “plenty of options” and information presented clearly and straightforwardly. - **Price perceptions conflict**: one reviewer reports a consult plus ear drops totaling just under **£80** and felt overcharged, while another describes an emergency visit cost as “amazing.”