
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Hucknall Vets4Pets Ltd, located in Hucknall, has a significant presence in the community, with a Google Maps rating of 4.5 stars based on 242 reviews, indicating a generally positive perception among clients. The clinic serves as a Veterinary Nurse Training facility, adding an educational dimension to its services.
The feedback from clients, however, presents a mixed picture. On the positive side, reviewers like Emily Plaskitt and Wayne Melia express high satisfaction, highlighting the clinic's attentive care and professionalism. Emily appreciates the personalized attention and reassurance provided during her kittens’ procedures, while Wayne commends the team for their considerate treatment of his rabbit.
Conversely, some reviews point to areas of concern. Mike Butcher and Ray recount instances of dissatisfaction, citing issues with the clinic's policies and communication. Mike's experience involved frustration over post-operative care costs and the clinic's adherence to strict policies, while Ray was discontent with the booking process and the lack of communication about a deposit requirement. Becky Stuart also shares a negative sentiment, criticizing the clinic's focus on profit over compassionate care, which led her to seek services elsewhere.
The reviews suggest a divergence in customer experiences, with some clients praising the clinic's dedication and others criticizing its policies and customer service. The pricing structure mentioned includes a £45 follow-up fee after initial complimentary post-operative appointments and a £1200 operation fee, highlighting the importance of clear communication regarding costs. Overall, while Hucknall Vets4Pets Ltd is well-regarded by many, it appears that there are areas where improvements in transparency and customer relations could enhance client experiences further.
Veterinary nurse training provided
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