Clinic Overview
Medivet Balderton is part of the Medivet group. The practice offers 15-minute consultations, on-site diagnostics and imaging including an in-house lab, X-rays and ultrasound, plus procedures such as dentistry, ECG and endoscopy. It also holds the ISFM Silver Standard Cat-Friendly Clinic Award, and reviews continue to mention a separate cat waiting area.
Medivet Balderton is part of the Medivet group. The practice offers 15-minute consultations, on-site diagnostics and imaging including an in-house lab, X-rays and ultrasound, plus procedures such as dentistry, ECG and endoscopy. It also holds the ISFM Silver Standard Cat-Friendly Clinic Award, and reviews continue to mention a separate cat waiting area. Recent feedback is mixed, with many owners praising friendly, informative care while a smaller number describe a dismissive or inflexible front-desk experience.
Services
- •Consultations and routine care: 15-minute appointments, vaccinations, health checks and nurse clinics are offered. Recent reviews mention routine cat vaccinations and check-ups.
- •Diagnostics and procedures: In-house laboratory testing, ECG, ultrasound, X-rays, dentistry and endoscopy are listed, with reviews also referencing a successful cat spay procedure.
- •Cat-friendly facilities: The practice has ISFM Silver Standard Cat-Friendly Clinic status, and reviewers mention a separate waiting area for cats.
- •Pet travel: Animal Health Certificates are available for pet travel.
- •Species treated: Cats, dogs, rabbits, small mammals and exotics including birds and reptiles.
- •Out-of-hours care: Emergency cover is stated to be provided by Vets Now Lincoln.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The main published figure available is an out-of-hours consultation fee from £280 including VAT. Reviews are mixed on value: one owner felt appointment and medication costs were high, while another appreciated a vet advising that a health plan was not worthwhile for their usage.
People
- •Vets and nurses: No individual clinicians are named, but reviews often describe the clinical team as caring, informative and clear when explaining treatments. One owner also praised a vet for being honest about a health plan not representing good value for them.
- •Reception and front desk: Recent feedback is mixed. Many owners mention a friendly, polite and helpful welcome, but a few describe feeling dismissed or encountering inflexible handling around appointment timing.
Reviews
Google rating: 4.6/5 from 167 reviews.
- •Many recent reviewers describe the practice as friendly, caring and helpful, especially from booking through to the appointment itself.
- •Cat owners continue to mention the separate cat waiting area and generally positive handling of cats, including kitten appointments, vaccinations and a spay.
- •Communication in consultations is a recurring positive, with owners saying vets and nurses explain treatments clearly and take an interest in the pet.
- •Negative feedback centres on customer experience rather than the medical facilities: a few owners felt staff were dismissive, with one particularly unhappy account of being turned away after arriving four minutes late, and another saying they sought a second opinion after feeling the advice given was insufficient.
