Minster Veterinary Centre

Minster Veterinary Centre is an independent practice (owned by David Sparks) that treats both pets and farm animals, and says it runs its own 24-hour emergency service staffed by its own vets. The website highlights structured preventive care (puppy/kitten packages, annual parasite packages) and cat-focused standards (ISFM Gold standard for the Newark surgery), while recent reviews repeatedly mention emergency presentations and surgical/dental work being handled in-house.

Concrete examples from the latest reviews include a spay that owners say took time to schedule “safely” with ongoing updates and options, a dental/tooth extraction for a 16‑year‑old cat followed by check-ups/aftercare, and an emergency wound appointment on a bank holiday with notes sent on to the pet’s usual vet. Pricing experiences appear mixed: one reviewer calls a consult plus ear drops “just short of £80” and a “ripoff,” while another describes an emergency visit cost as “amazing.”

Services

• •24-hour emergency care: The clinic states it provides a 24-hour emergency service staffed by its own vets; reviews describe using out-of-hours/bank-holiday emergency care, including assessment of a wound and dispensing antibiotics/pain relief, with information forwarded to the primary vet.
• •Preventive care packages (website): primary healthcare packages for puppies and kittens; annual parasite-prevention packages for adult dogs and cats.
• •Parasite control (website).
• •Diabetes management (website).
• •Dental care (website + reviews): dental procedure and tooth extraction for an elderly cat, with follow-up check-ups and aftercare mentioned.
• •Surgery (reviews): spaying and “emergency surgery” are specifically referenced.
• •Free weight/diet clinics (website): weight and diet management clinics.

People

• •David Sparks (owner) is named on the clinic website.
• •Sarah is named in one emergency visit review (role not specified).
• •Across reviews, staff are repeatedly described as
• •Explaining options clearly and checking owners understand (noted during a long-planned spay).
• •Calm in emergencies, which owners say helped them feel confident during urgent visits and emergency intervention.
• •Continuity/recognition: one owner notes staff “know her by sight” (their dog) after repeated visits.
• •Reception team: one emergency review specifically mentions being greeted by three receptionists and smooth handling from arrival to leaving.

Reviews

Google rating: 4.5 stars from 83 reviews.

• •Emergency/out-of-hours care comes up repeatedly, including a bank-holiday visit and emergency surgery; owners mention calm handling and clear explanations during urgent situations.
• •Dental work is specifically praised, including a tooth extraction/dental on a 16-year-old cat with follow-up checks and reported improvement (“fit and well and pain-free”).
• •Communication and decision-making: reviewers describe being given “plenty of options” and information presented clearly and straightforwardly.
• •Price perceptions conflict: one reviewer reports a consult plus ear drops totaling just under £80 and felt overcharged, while another describes an emergency visit cost as “amazing.”