Kirkby in Ashfield Vets4Pets

- Compassionate end-of-life care is a major theme, especially for dogs, guinea pigs, and small pets. Reviewers describe calm, respectful euthanasia appointments and thoughtful follow-up. - Friendly, reassuring staff are mentioned repeatedly, with owners saying their pets are handled gently and made to feel at ease.

Kirkby in Ashfield Vets4Pets presents itself as a locally owned Vets for Pets practice with a modern, well-equipped setup, including in-house diagnostics, imaging, therapy equipment, an operating theatre, isolation, and separate cat and dog wards. It offers routine care alongside in-house tests and procedures, and the clinic website says out-of-hours emergencies are covered by Vets Now. Recent feedback is especially strong on kindness, clear communication, and support during difficult end-of-life appointments.

Services

•Routine care, diagnostics and monitoring: The clinic website lists in-house lab testing, blood pressure checks, Tonopen eye pressure testing, digital X-ray, and ultrasound, supporting both everyday appointments and further investigation when needed. Recent reviews also mention thorough examinations and discussion of options during work-ups for pets including guinea pigs.
•Procedures, surgery and dentistry: Website-listed services include anaesthesia, an operating theatre, airway surgery, and dentistry.
•Therapies and ongoing support: Therapeutic laser, physiotherapy, cryotherapy, nurse clinics, weight clinics, nutritional advice, prescriptions, and home visits are all listed. Reviews also mention repeat visits for checks and medication, with staff helping pets stay settled.
•Preventive and practical services: Microchipping, pet passports/animal health certificates, and pharmacy support are listed on the website.
•Species and bereavement support: The clinic website notes care for small mammals, exotic mammals, and reptiles as well as more common pets. Reviews give several examples of compassionate euthanasia and aftercare, including sympathy cards and keepsakes such as footprints and fur clippings.
•Emergency cover: When the practice is closed, emergency care is handled through Vets Now.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review comments on cost focus less on treatment prices and more on frustration with a newer pay-in-advance policy, including for some pet plan appointments that are later refunded.

People

•Julie (vet): thanked for kind, considerate emergency care and for explaining the stages of euthanasia clearly.
•Karen (vet): praised for skilled, considerate handling of a pet rat euthanasia, followed by a sympathy card.
•Laura (reception): described as going out of her way to help arrange an urgent appointment.
•Imogen (reception): singled out as very helpful.
•Hayley and Elise: recommended by one reviewer alongside Julie.
•Across reviews, vets, nurses, and reception staff are often described as welcoming, patient, and clear in their explanations.

Reviews

Google reviews show 4.7 stars from 491 reviews. Recent feedback is mostly very positive, with a small number of complaints about communication and practice policies.

•Compassionate end-of-life care is a major theme, especially for dogs, guinea pigs, and small pets. Reviewers describe calm, respectful euthanasia appointments and thoughtful follow-up.
•Friendly, reassuring staff are mentioned repeatedly, with owners saying their pets are handled gently and made to feel at ease.
•Clear explanations and thorough care come up often, including examples where options were talked through and plans were put in place quickly after examination.
•Main criticisms centre on communication in one consultation where an owner felt dismissed, and on the practice’s advance payment policy, which some clients find frustrating.

Reviews for Kirkby in Ashfield Vets4Pets

Note: Showing the 10 most recent Google reviews out of 491 we track in total. Recent reviews may not be representative of overall sentiment.

Devon Chandler

1 month ago

Always a pleasure taking our cat Tyson here. Friendly staff and warm atmosphere!

Susan Marriott

So welcoming and friendly. The 2 vets who dealt with my Daughter were friendly, professional and very sensitive. Sadly we had to say goodbye to Badger, Guinea Pig, and although such a shock and upsetting the vet and nurse, etc, were so lovely and kind. Thank you for making a horrible experience so calm. Highly recommend.

Eloise Barnett

2 months ago

Everyone is so compassionate and friendly. Always great with our pug, they know his history and make him so at ease. It's a shame we have to visit so often but always appreciate your support

E Marriott

I am very impressed with this practice. Everyone I dealt with from reception staff to the vets were welcoming and kind. They recently helped examine and diagnose my guinea pig, Badger. The initial examination was thorough, all options were explained and a plan was quickly put in place to try and get a diagnosis. Unfortunately Badger was very ill with an incurable condition and had to be put to sleep. It was very upsetting but the staff were all supportive, kind and showed nothing but patience and respect. I hope not to need a vet again too soon but would recommend this practice.

Martin Gundel

We had to visit as an emergency on Monday with our very poorly dog Missy. Laura on reception went out of her way to communicate with Julie the vet and arrange for her to be seen by Julie who was operating at the time. After a short wait Julie called us in. Unfortunately Missy was gravelly ill and we had to say goodbye. Julie was kind and considerate showing empathy, extreme kindness and explaining the stages of euthanasia to us. Thank you to everyone regards Martin and Julie

shane langton

3 months ago

Critique Central

Excellent Vets, with staff who truly care very much, one lady should practice patience abit more, but generally amazing place to take and have trust in with your loved pets. Ask for, Hayley, Elise or Julie and you will be very happy! :)

C M

Today my beautiful pet rat had to be put to sleep. the vet was very considerate and Id like to say thank you again for her skilled expertise, making it a painless process. The lady vets name was Karen. I'll definitely consider using this vet again in the future. Edited to add, thank you so much for the lovely sympathy card. Much appreciated.

Paulina K

4 months ago

I attend today for my first ever appointment with this vet due to some concerns with my dog excessively licking his paws and tail raw, and I have never been met with such lack of professionalism and respect. First of, I inform the vet of the concerns and that there is a history of a food allergy that I suspect that could cause this issue and that all the symptoms match to what my puppies "father" had. I was mostly dismissed and said only 10% of dogs have a food allergy so it's unlikely. Unfortunately I do not think the vet knows about my dog breed, as they are more common to have food allergies than other breeds. Second, I express my concerns with my dogs tail and that it could be infected or have a rash from all the licking. The vet let me know she didn't see anything, but just because she didn't see anything doesn't mean she doesn't "believe me about my dogs itchiness". I did not see her look at the tail. And I have attached a photo that I took after the vet appointment that there is in fact a lot of redness that she would have seen if she just looked. Thirdly, she asked me to get testing done for Brucella canis as my dog is from Poland and people would be at risk if he has it and it is something common in dogs from Romania. I brought the passport and documentation when I registered the dog back in July, nothing was mentioned then, and now the vet is telling me that if I would like to remain registered I am required to get this testing done. If you would also look at the government risk review from August 2025, it states no cases of this have been recorded from Poland. My puppy was breed at a university by the individual who created the breed so he is not from a shelter and had plenty of vet checks. And lastly and what I most cannot believe, when asked if I had other pets, I let her know i had a guinea pig. The vet proceeds to tell me how studies show a single guinea pig experiences much higher levels of stress and needs companions. The vet did not listen to my explanation that my other two pigs passed away, this one is old and aggressive towards others pigs and how we were literally adviced by a previous vet that he is happy and better alone. Instead, this vet told me I should look into a rescue to give up my pig as it might be better. So in conclusion, if you would like to be spoken over, not have your pet checked properly, told to get additional testing or kicked out of the vet, and finish off by telling you to give up your other pet to a rescue, this is the vet for you. Once my treatment plan is finished, I am going to look at switching. Ridiculous.