Kirkby in Ashfield Vets4Pets – Vets in Kirkby In Ashfield
Clinic Overview
- Compassionate end-of-life care is a strong recurring theme, with reviewers describing calm, sensitive support during euthanasia appointments for dogs, guinea pigs, and small pets. - Friendly, caring staff are mentioned again and again, with owners saying the team is welcoming, gentle with pets, and genuinely supportive. - Thorough care and clear explanations come up in several reviews, including examples where pets were carefully examined, options were discussed, and a plan was put in place quickly.
Services
- •Routine care, diagnostics and monitoring: The practice lists in-house lab testing, blood pressure checks, Tonopen eye pressure testing, digital X-ray, and ultrasound for day-to-day appointments and further investigations. Reviews also describe thorough examinations, prompt plans after assessment, and options being clearly explained, including for guinea pigs.
- •Procedures, surgery and dentistry: Website-listed facilities and services include anaesthesia, an operating theatre, airway surgery, and dentistry.
- •Therapies and ongoing support: Therapeutic laser, physiotherapy, cryotherapy, nurse clinics, weight clinics, nutritional advice, prescriptions, and home visits are listed. Reviews also reflect ongoing support for repeat visits, checks, and medication, with staff helping pets stay calm.
- •Preventive and practical services: Microchipping, pet passports or animal health certificates, and pharmacy support are listed.
- •Species seen and bereavement support: The clinic website includes care for small mammals, exotic mammals, and reptiles as well as cats and dogs. Recent reviews include examples involving guinea pigs, rats, cats, dogs, and a pug, and several mention calm, respectful euthanasia appointments and thoughtful aftercare such as sympathy cards.
- •Emergency cover: When the practice is closed, emergency care is handled through Vets Now.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review comments on cost are limited; where pricing or payment is mentioned, some clients express frustration with an advance payment policy rather than the treatment fees themselves.
People
- •Julie (vet): praised for kind, considerate emergency care and for clearly explaining the stages of euthanasia.
- •Karen (vet): thanked for skilled, considerate handling of a pet rat euthanasia, followed by a sympathy card.
- •Laura (reception): repeatedly highlighted for helping arrange urgent care and keeping communication moving.
- •Imogen (reception): previously singled out as very helpful.
- •Hayley and Elise: recommended by name in reviews alongside Julie.
- •Across feedback, the wider team of vets, nurses, and reception staff is often described as welcoming, patient, compassionate, and clear in their explanations.
Reviews
Google reviews show 4.7 stars from 503 reviews. Recent written feedback is mostly very positive, with a small number of negative comments focused on communication and professionalism.
- •Compassionate end-of-life care is a strong recurring theme, with reviewers describing calm, sensitive support during euthanasia appointments for dogs, guinea pigs, and small pets.
- •Friendly, caring staff are mentioned again and again, with owners saying the team is welcoming, gentle with pets, and genuinely supportive.
- •Thorough care and clear explanations come up in several reviews, including examples where pets were carefully examined, options were discussed, and a plan was put in place quickly.
- •Main criticisms centre on a few poor experiences where owners felt dismissed, questioned over diagnosis, or unhappy with how concerns were handled.
