Thompsons Vets Ltd
#1 Vet in Sutton-In-Ashfield, Nottinghamshire
Thompsons Vets Ltd – Vets in Sutton-In-Ashfield
Clinic Overview
Thompsons Vets Ltd is an RCVS General Practice small-animal clinic established in 1972. The practice treats a range of pets beyond dogs and cats (including rabbits, guinea pigs, hamsters, gerbils and ferrets) and lists in-house diagnostics (lab work, X‑rays and ultrasound) plus dentistry and surgery.
In the latest reviews available, owners repeatedly describe compassionate support in difficult situations (including end-of-life care) and practical help in urgent concerns—one owner says they phoned late on a Friday and were seen within the hour for a tick. A few specific touches mentioned include a condolence card after a pet’s passing and at least one instance where a vet did not charge after an anxious-owner emergency visit where the pet was found to be okay.
Services
- •Consultations and routine check-ups (including six‑month health checks)
- •Vaccinations
- •Neutering (mentioned in reviews for cats)
- •Dentistry (listed on the clinic site)
- •Surgery (general surgery listed)
- •Diagnostics & imaging: in-house lab, X‑rays, ultrasound, and diagnostic tests (as listed)
- •Microchipping
- •Parasite control (a tick visit is mentioned in reviews)
- •Nurse clinics
- •Blood pressure checks
- •Anal sac expression
- •Grooming & nail clipping
- •Acupuncture
- •Home visits
- •Emergency arrangements (as stated): emergencies during normal opening hours are handled by the practice; out-of-hours emergencies are handled by MiNightVet Nottingham with full-time night staff and emergency consultations.
People
- •Addie: mentioned for end-of-life support for a cat; the owner describes gentle handling, empathy during euthanasia, and a condolence card sent afterwards.
- •Jack (Dr. Jack): described by multiple reviewers as knowledgeable and thorough; mentioned in a visit for an older dog’s digestive problem where the owner liked how he handled and treated the dog.
- •Ade (vet): mentioned in an emergency visit for a kitten where the owner feared something had been swallowed; the reviewer says Ade reassured them and did not charge when it turned out to be a wound rather than ingestion.
Reviews
4.5 stars from 303 reviews. - Kindness and empathy, especially around sensitive situations like end-of-life care; one owner specifically mentions receiving a condolence card.
- •Responsiveness for urgent worries, including being seen within an hour after a late-afternoon call about a tick.
- •Clear, understandable explanations about conditions and treatment options (including costs) are specifically mentioned by one long-term owner.
- •Positive comments about newer vets, with “a whole team of new vets” mentioned and Jack repeatedly singled out for thoroughness.
- •Pricing is referenced but not detailed: one reviewer calls prices “very reasonable,” and another describes a visit where they were not charged.
Special Services
Animals Treated at Thompsons Vets Ltd
Animals We Treat
Companion Animals
Opening Hours – Thompsons Vets Ltd
Opening Hours
Hours
Reviews for Thompsons Vets Ltd
Note: Showing the 5 most recent Google reviews out of 303 we track in total. Recent reviews may not be representative of overall sentiment.
Jasmine Johal
2 months ago
Addie and the team took such wonderful care of my cat during the last few months of her life, showing genuine compassion and kindness at every visit. They treated her with such gentleness and respect, and always made sure she was as comfortable and happy as possible. When it came time to say goodbye, Addie handled everything with incredible empathy — not just for my cat, but for me too. Her calm, caring manner made an unbearable moment a little easier to bear. Afterwards, I even received a beautiful condolence card from the clinic, which touched me deeply. It showed just how much they truly care. I’ll always be grateful to Addie and the team for their compassion, understanding, and the love they showed us right to the very end.
Adele Dring
2 weeks ago
Have always been fantastic, especially more recently having taken on a whole team of new vets who are so passionate! Jack in particular is so knowledgeable and thorough, compassion and care is shown in everything they do, I cannot fault them. Thank you so much
Adele Dring
3 months ago
Have always been fantastic, especially more recently having taken on a whole team of new vets who are so passionate! Jack in particular is so knowledgeable and thorough, compassion and care is shown in everything they do, I cannot fault them. Thank you so much
Sam rainbowdash
4 months ago
2 have my cats have been neutered here without problem and with excellent care. Another of my cats got a tick the other day , I rang at 5pm Friday and they saw him within the hour . The staff are wonderful , the prices very reasonable and the service is excellent. Can not recommend enough !
Sam rainbowdash
7 months ago
2 have my cats have been neutered here without problem and with excellent care. Another of my cats got a tick the other day , I rang at 5pm Friday and they saw him within the hour . The staff are wonderful , the prices very reasonable and the service is excellent. Can not recommend enough !
Dorota Mis
8 months ago
Luisa guinon
6 months ago
Today I took my dog Nino for a digestive problem. Dr. Jack treated me and I loved the way he treated my dog, who is already older. The clinic staff is very kind and attentive. I left very satisfied. I highly recommend them.
Luisa guinon
9 months ago
Today I took my dog Nino for a digestive problem. Dr. Jack treated me and I loved the way he treated my dog, who is already older. The clinic staff is very kind and attentive. I left very satisfied. I highly recommend them.
Leash Wilkins
8 months ago
My 3 cats are my life! Lovely friendly staff who always make me feel welcome especially as an anxious person! I went in as an emergency thinking my kitten Nala had swallowed something as i felt a lump and she was hard swallowing, luckily all was fine just a play fight wound with tango mango💀and the lovely vet Ade didn’t even charge me as i think she knows i’m an anxious cat mom!😂 Dealing with my animals alone for the first time since losing my mum has been tough so receiving such kindness did more than you’ll ever know. Thankyou for all you do you’re all great!🫶🏽❤️
Melanie Jackson.
2 years ago
When you take on a rescue dog that has had a tragic start in life, there is a possibility that they will come with medical issues. My rescue hound Loki being one of them. I have had Loki for two years, and with the vets help and experience in diagnosing his conditions, he is living his best life. I find that the reception staff nurses and vets are all friendly and will do everything they can to help. Questions are answered fully without the use of medical descriptions so you understand what is wrong with your companion and the necessary treatments available / costs involved. There is a large car park, and the surgery is wheelchair friendly
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