Featured Clinic Overview
## Summary Shirebrook Vets is described on its website as an independent, small-animal practice (“Modern methods, traditional values”). From the latest reviews available, the clinic is frequently chosen for end-of-life care and support, with multiple owners describing staff as attentive during euthanasia appointments and one mentioning a sympathy card with paw prints sent afterwards. Reviews also show a split experience on front-desk/policy interactions: several owners report smooth, helpful care, while two 1‑star reviews describe rude communication and disputes over appointment cancellation/registration requirements and prescription charges. ## Services - Small-animal veterinary care (stated on the clinic website). - Euthanasia / end-of-life care (multiple reviews describe pets being “put to sleep,” including last-minute support for a very unwell cat). - Vaccinations (one review references an appointment for a puppy’s first vaccination). - Parasite treatment prescriptions (one review discusses a prescription charge related to flea treatment). - Veterinary Nurse Training facility (listed in the clinic data). ## Pricing - One reviewer reports being quoted £20 per cat for a prescription (paperwork only, not the medication) in order to obtain flea treatment. ## Reviews Google rating: 4.8 stars from 165 reviews. “Themes below are drawn from the latest written reviews available to us.” - Strong feedback for compassionate end-of-life support: several owners describe staff being excellent when pets were put to sleep, including support “right to the end,” helping with a last-minute euthanasia, and sending a card with paw prints afterwards. - Handling of cats described positively in at least one review: one owner says staff were patient and understanding even when their cat was “naughty and cheeky.” - Conflicting experiences with reception/management and policies: two reviewers describe rude interactions and feeling talked over; one says an appointment was cancelled shortly before due to missing medical records for an older dog, and another objects to prescription costs and being removed from the practice after a missed appointment.
Showing 1-8 of 8 clinics
Park Hall Veterinary Clinic was established in 1978 by Margaret Wharmby (the website describes her as the practice principal). It’s set up for routine pet care (puppy vaccinations and boosters are specifically mentioned in reviews) as well as emergency on-call support, including bank holidays (reported by a dog owner who has used the service in urgent situations). Reviews also describe a calm, quiet clinic environment in a characterful converted building, alongside comments that the inside feels “professional” and “modern.” One recent review reports a serious negative experience at reception, alleging refused help (including a microchip scan) for a sick/injured stray cat—this conflicts with other reviews that describe reception as friendly and helpful.
Park Hall Veterinary Clinic was established in 1978 by Margaret Wharmby (the website describes her as the practice principal). It’s set up for routine pet care (puppy vaccinations and boosters are specifically mentioned in reviews) as well as emergency on-call support, including bank holidays (reported by a dog owner who has used the service in urgent situations). Reviews also describe a calm, quiet clinic environment in a characterful converted building, alongside comments that the inside feels “professional” and “modern.” One recent review reports a serious negative experience at reception, alleging refused help (including a microchip scan) for a sick/injured stray cat—this conflicts with other reviews that describe reception as friendly and helpful.
McPhersons Veterinary Practice is described by one long-term client as “not a great big corporate type,” suggesting an independent feel rather than a large group. Based on the information available, the practice covers routine consults alongside more complex care: dental treatment is specifically mentioned with a good post-op outcome, and emergency care is referenced (including a New Year’s Eve visit). Reviews repeatedly mention vets taking time to listen to owners and give advice, including one account of a vet remembering a client and their previous dog at a later first consultation with a new pet. However, a small number of recent reviews raise serious concerns, including an alleged misdiagnosis and complaints about costs not being discussed before payment.
McPhersons Veterinary Practice is described by one long-term client as “not a great big corporate type,” suggesting an independent feel rather than a large group. Based on the information available, the practice covers routine consults alongside more complex care: dental treatment is specifically mentioned with a good post-op outcome, and emergency care is referenced (including a New Year’s Eve visit). Reviews repeatedly mention vets taking time to listen to owners and give advice, including one account of a vet remembering a client and their previous dog at a later first consultation with a new pet. However, a small number of recent reviews raise serious concerns, including an alleged misdiagnosis and complaints about costs not being discussed before payment.
Dixon and Young Veterinary Surgery
New Ollerton
Our Score (78/100)
Dixon and Young Veterinary Surgery is a veterinary nurse training facility. Based on owner reports, the practice handles a wide mix of routine and more involved care: same-day/short-notice appointments have been mentioned, as well as surgery (including spays and additional repairs done during the same visit), and end-of-life support. Concrete examples owners describe include: - Being seen straight away at short notice for a cat, with a quick examination and treatment. - A dog being spayed, with the team also repairing a hernia during the same surgical period (the owner said they hadn’t expected this and it avoided an extra operation). - Support for nervous/rescue pets, including a stitch removal done at the car to reduce stress. Reviews are mostly very positive, but there is also a recent account describing a rude interaction and poor explanation around a new lump/mass and proposed surgery, which conflicts with other reviews praising clear explanations.
Dixon and Young Veterinary Surgery is a veterinary nurse training facility. Based on owner reports, the practice handles a wide mix of routine and more involved care: same-day/short-notice appointments have been mentioned, as well as surgery (including spays and additional repairs done during the same visit), and end-of-life support. Concrete examples owners describe include: - Being seen straight away at short notice for a cat, with a quick examination and treatment. - A dog being spayed, with the team also repairing a hernia during the same surgical period (the owner said they hadn’t expected this and it avoided an extra operation). - Support for nervous/rescue pets, including a stitch removal done at the car to reduce stress. Reviews are mostly very positive, but there is also a recent account describing a rude interaction and poor explanation around a new lump/mass and proposed surgery, which conflicts with other reviews praising clear explanations.
Newgrange Vets
Car Colston
Our Score (77/100)
Newgrange Vets presents itself as a family-run, independent practice (the website explicitly contrasts this with corporate clinics). Reviews consistently mention Will/William and his team and give concrete examples of what the practice is used for: new-pet registrations and first check-ups, ongoing management of complex cases, and end-of-life care including a home visit. Specific treatments described in recent reviews include x‑rays and stem cell therapy targeted to arthritic joints, with one owner reporting a noticeable improvement within a week.
Newgrange Vets presents itself as a family-run, independent practice (the website explicitly contrasts this with corporate clinics). Reviews consistently mention Will/William and his team and give concrete examples of what the practice is used for: new-pet registrations and first check-ups, ongoing management of complex cases, and end-of-life care including a home visit. Specific treatments described in recent reviews include x‑rays and stem cell therapy targeted to arthritic joints, with one owner reporting a noticeable improvement within a week.
Our Score (70/100)
Portland House Veterinary Group treats both companion animals and farm animals, and is set up for routine care as well as more serious, ongoing medical problems. Recent reviews describe out-of-hours emergency care for a dog with a severe wound (down to bone and tendon) with ongoing dressing and monitoring over weeks, and longer-term management of diabetes with lots of visits and phone calls as the dog was being regulated. Owners also mention surgical care (“during his operation”) and that the practice can be quick to see animals when needed. One reviewer flags cost as a drawback, and another mentions the reception/waiting area feels crowded and in need of updating despite strong confidence in the clinical care.
Portland House Veterinary Group treats both companion animals and farm animals, and is set up for routine care as well as more serious, ongoing medical problems. Recent reviews describe out-of-hours emergency care for a dog with a severe wound (down to bone and tendon) with ongoing dressing and monitoring over weeks, and longer-term management of diabetes with lots of visits and phone calls as the dog was being regulated. Owners also mention surgical care (“during his operation”) and that the practice can be quick to see animals when needed. One reviewer flags cost as a drawback, and another mentions the reception/waiting area feels crowded and in need of updating despite strong confidence in the clinical care.
Minster Veterinary Centre
Southwell
Our Score (66/100)
Minster Veterinary Centre describes itself as an independent practice providing care for pets and farm animals (with stated support for small animals, equine, farm animals and “backyard pets”). It offers its own 24‑hour emergency service staffed by their own vets, plus on-site diagnostics (in‑house lab, X‑ray, ultrasound) and surgery. In the latest reviews available to us, owners repeatedly mention clear communication around operations, including being kept updated during procedures and help understanding pet insurance. Several reviews also describe thoughtful aftercare, such as follow-up calls after surgery and (after a loss) a sympathy card that included a paw print. A minority of reviews raise a practical concern: long waits for routine appointments, including a report of waiting 30 minutes for a puppy vaccination without being warned about delays.
Minster Veterinary Centre describes itself as an independent practice providing care for pets and farm animals (with stated support for small animals, equine, farm animals and “backyard pets”). It offers its own 24‑hour emergency service staffed by their own vets, plus on-site diagnostics (in‑house lab, X‑ray, ultrasound) and surgery. In the latest reviews available to us, owners repeatedly mention clear communication around operations, including being kept updated during procedures and help understanding pet insurance. Several reviews also describe thoughtful aftercare, such as follow-up calls after surgery and (after a loss) a sympathy card that included a paw print. A minority of reviews raise a practical concern: long waits for routine appointments, including a report of waiting 30 minutes for a puppy vaccination without being warned about delays.
Home Farm Equine Ltd
Cropwell Bishop
Our Score (54/100)
Home Farm Equine Ltd is an independent ambulatory equine practice focused on at-yard horse care with mobile diagnostic equipment (digital x‑ray, ultrasound, endoscope and gastroscope). The practice states it has vets on duty 24/7, 365 days a year for emergencies, and reviews include an emergency call-out where a vet arrived within 30 minutes, diagnosed colic, organised urgent referral for surgery, and then returned for a follow-up visit. Reviews are mixed on access: several describe smooth appointment handling and helpful admin support, while one review says they weren’t offering services to new clients and wouldn’t provide phone advice.
Home Farm Equine Ltd is an independent ambulatory equine practice focused on at-yard horse care with mobile diagnostic equipment (digital x‑ray, ultrasound, endoscope and gastroscope). The practice states it has vets on duty 24/7, 365 days a year for emergencies, and reviews include an emergency call-out where a vet arrived within 30 minutes, diagnosed colic, organised urgent referral for surgery, and then returned for a follow-up visit. Reviews are mixed on access: several describe smooth appointment handling and helpful admin support, while one review says they weren’t offering services to new clients and wouldn’t provide phone advice.