Featured Clinic Overview
- •Clinical care is a strong theme: several reviewers describe the vets as kind, thorough, and reassuring, with Sam and Lizzie singled out for clear explanations. - The practice atmosphere stands out: one reviewer describes a friendly “village vet” feel, with a calm, quiet setting in a converted building rather than a sterile environment. - Many owners mention friendly, caring service: positive comments repeatedly mention staff who are approachable and attentive to animals.
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- •Recent reviews are mostly very positive, with short endorsements describing the practice as fantastic, the best in the area, and consistently friendly and helpful. - End-of-life care stands out as a major strength, with several owners praising the kindness shown when saying goodbye to a pet and the support offered on a very difficult day. - Day-to-day handling also gets good feedback, including one cat owner who said staff were patient and understanding even when their pet was difficult during the visit.
- •Warm, caring manner: many recent reviewers describe the team as friendly, polite, compassionate, and genuinely concerned about pets’ welfare. - Strong loyalty and continuity: several owners mention staying with the practice for many years, including care for pets from puppyhood into old age and a vet remembering a client and their previous dog at a later first visit with a new pet. - Helpful clinical experiences: recent examples include fitting in a cat for a same-day check-up, ongoing monitoring of hyperthyroidism, clear dental advice, and positive recovery after treatment.
Newgrange Vets presents itself as a family-run, independent practice in Car Colston, Nottinghamshire. Owners use it for routine registrations and first checks, ongoing management of complex cases, arthritis investigations and treatment, and end-of-life care including home visits. Recent feedback continues to highlight a personal, non-corporate feel and strong communication from the clinical team.
Minster Veterinary Centre describes itself as an independent practice providing care for pets and farm animals, including small animals, equine, farm animals and backyard pets. It offers its own 24-hour emergency service staffed by its own vets, along with on-site diagnostics and surgery. Recent feedback is largely very positive, with owners praising compassionate care, clear communication and thoughtful follow-up, though there is also a repeated complaint about delays for routine appointments.
Dixon and Young Veterinary Surgery in New Ollerton is a veterinary nurse training facility offering a broad mix of routine and more involved care. Owner reports describe short-notice appointments, surgery including combined procedures, post-operative support, and end-of-life care. Recent feedback remains strongly positive overall, especially for access, reassurance and handling of nervous pets, though one reviewer reported a poor communication experience during a consultation about a new lump.
Portland House Veterinary Group in Retford is part of IVC Evidensia and provides care for both companion animals and farm animals. The practice is set up for routine appointments as well as more serious or ongoing medical problems, with recent experiences describing emergency treatment, surgery, wound care and long-term disease management. Reviews continue to highlight caring clinical support and quick access when pets need to be seen urgently.
- •Recent feedback is mostly very positive, with owners describing consistently good service and strong all-round care. - Emergency response is a clear theme: reviews mention fast attendance in urgent cases, including one horse with a blackthorn in a joint and another where Ruth attended within 30 minutes, diagnosed colic, arranged surgery and followed up afterwards. - Staff are praised for being professional and reassuring, and older reviews also highlight punctuality and a helpful office team for appointments, queries and payments.



