Minster Veterinary Centre – Vets in Southwell
Clinic Overview
Minster Veterinary Centre describes itself as an independent practice providing care for pets and farm animals (with stated support for small animals, equine, farm animals and “backyard pets”). It offers its own 24‑hour emergency service staffed by their own vets, plus on-site diagnostics (in‑house lab, X‑ray, ultrasound) and surgery.
In the latest reviews available to us, owners repeatedly mention clear communication around operations, including being kept updated during procedures and help understanding pet insurance. Several reviews also describe thoughtful aftercare, such as follow-up calls after surgery and (after a loss) a sympathy card that included a paw print. A minority of reviews raise a practical concern: long waits for routine appointments, including a report of waiting 30 minutes for a puppy vaccination without being warned about delays.
Services
Based on the clinic’s website summary and the reviews available to us, services mentioned include
- •24-hour emergency care (stated to be staffed by their own vets)
- •Diagnostics and surgery, with on-site facilities including
- •In-house lab
- •X-ray
- •Ultrasound
- •Dental care (one owner specifically mentions their cat having dental surgery)
- •Neutering (one review describes a dog being neutered, with multiple update calls)
- •Primary healthcare
- •Parasite control and annual parasite prevention packages
- •Weight and diet management
- •Diabetes management
- •Care for multiple species: small animals, equine, farm animals, and backyard pets
- •Veterinary nurse training facility (listed in the clinic data)
People
Names and individual roles aren’t specified in the inputs, but owners frequently comment on how the team communicates and follows up
- •Vets/nurses/admin team: reviews describe staff explaining procedures “thoroughly,” calling with updates during and after surgery, and helping owners understand how insurance would work.
- •Out-of-hours team: one review highlights compassion and information provided during an out-of-hours visit, followed by a sympathy card and paw print keepsake.
Reviews
4.9 stars from 47 reviews. The latest written reviews include both detailed accounts of surgical/urgent care and one recurring complaint about delays for routine appointments. “”
- •Communication during procedures: owners mention being kept informed “every step of the way,” including phone updates during surgery and when pets were ready to go home.
- •Aftercare and follow-up: examples include two follow-up calls after surgery and bereavement support that included a card with the dog’s paw print.
- •Value/price comparisons: some reviewers say treatment or surgery was less expensive than their previous vet (one mentions cat dental surgery costing “over half the price” of their usual vet), though no exact prices are provided.
- •Wait times for routine visits (mixed/negative): one reviewer reports repeated 20–30 minute waits for routine appointments and says they weren’t told about delays, describing a puppy becoming distressed and being sick while waiting.
Special Services
Animals Treated at Minster Veterinary Centre
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Minster Veterinary Centre
Opening Hours
Hours
Reviews for Minster Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 47 we track in total. Recent reviews may not be representative of overall sentiment.
Sarah Rudman
2 months ago
We moved our pets to Minster after a traumatic recent experience with the euthanasia of our beloved dog of many years at the hands of our old vets, carried out by a locum vet who, in our view, lacked any form of compassion. We have found such a difference since coming to Minster. Lovely staff, both admin and the vets and nurses, nice, spacious premises and you really feel like they care about your pets. So glad we changed to this practice and it's closer for us to travel to as well.
S Sime
4 months ago
Very professional, efficient, skilled & affordable. Thank you for taking care of my special companion. Recommend.
S Sime
a month ago
Very professional, efficient, skilled & affordable. Thank you for taking care of my special companion. Recommend.
theresa plimmer
3 months ago
Devastated doesn’t come close to how I felt last Sunday losing my 7 year old GSD. Out of hours on a Sunday at Newark. The compassion/information/kindness from everyone was outstanding. 5 days later I received a sympathy card. What blew me away was a paw print in the card. It was my dogs paw print. I can’t describe how special this is to me. Thank you guys. You’ve been amazing. Newark and Calverton staff ❤️
theresa plimmer
6 months ago
Devastated doesn’t come close to how I felt last Sunday losing my 7 year old GSD. Out of hours on a Sunday at Newark. The compassion/information/kindness from everyone was outstanding. 5 days later I received a sympathy card. What blew me away was a paw print in the card. It was my dogs paw print. I can’t describe how special this is to me. Thank you guys. You’ve been amazing. Newark and Calverton staff ❤️
RK Angel
8 months ago
This practice is fine for an emergency but routine appointments are a nightmare. They’re always running behind and don’t have the courtesy to tell you they may be running late. Waited 30 minutes for a puppy vaccine this morning puppy got more and more distressed and was eventually sick. Not a good introduction to the vets for him. This isn’t the only time I have waited 20 minutes or more so it’s time to sack off the corporate vets and go to practice that isn’t just trying to maximise profit.
RK Angel
5 months ago
This practice is fine for an emergency but routine appointments are a nightmare. They’re always running behind and don’t have the courtesy to tell you they may be running late. Waited 30 minutes for a puppy vaccine this morning puppy got more and more distressed and was eventually sick. Not a good introduction to the vets for him. This isn’t the only time I have waited 20 minutes or more so it’s time to sack off the corporate vets and go to practice that isn’t just trying to maximise profit.
Teresa Simpson
10 months ago
Absolutely amazing , we havent lived here long and to go to a vet who cares more about your pet than money is rare to find, our Cat needed dental surgery and was so looked after and was over half the price of our usual vet , thankyou for taking such good care of Oreo , deserve more than 5 stars
Andy Brennan
9 months ago
We went to Minster Vets because our dog needed an operation and we weren’t happy with the information being shared by her current vets. Minster Vets were professional courteous and caring, they took over the procedure and completed it keeping us informed every step of the way, the helped us understand how the pet insurance would work, and quite honestly couldn’t have done more for us. To top it all they were less expensive than the vets that provided the inferior service. Thank you for looking after our pet.
Fran Sisson
2 years ago
I had my dog neutered on 1st Sept, the staff explained everything thoroughly, they called me once he had come off the table, when he woke up and when he was ready for collection. After surgery I received 2 follow up calls to check how he was doing or if I had any concerns, I would like to thank all of them for making feel at ease knowing he was getting the best care. He has made a fast recovery and it’s like having a new dog. Thankyou Minster Team you are all brilliant 🤩
