Minster Veterinary Centre

Minster Veterinary Centre describes itself as an independent practice providing care for pets and farm animals, including small animals, equine, farm animals and backyard pets. It offers its own 24-hour emergency service staffed by its own vets, along with on-site diagnostics and surgery. Recent feedback is largely very positive, with owners praising compassionate care, clear communication and thoughtful follow-up, though there is also a repeated complaint about delays for routine appointments.

Services

• •24-hour emergency care, with the practice stating this is staffed by its own vets. Recent reviews also mention supportive out-of-hours care during a bereavement.
• •Diagnostics and surgery on site, including an in-house lab, X-ray and ultrasound.
• •Dental care and surgical procedures, with reviews mentioning cat dental surgery, a dog operation, and dog neutering.
• •Primary healthcare, including routine appointments such as puppy vaccinations, plus ongoing support for conditions mentioned in reviews such as skin and eye problems.
• •Preventive and longer-term care, including parasite control, annual parasite prevention packages, weight and diet management, and diabetes management.
• •Care for a wide range of animals, including small animals, equine, farm animals and backyard pets.
• •Veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also lean positive on cost, with some owners describing the practice as affordable and saying treatment was less expensive than their previous vet; one specifically said their cat’s dental surgery cost over half the price of their usual practice.

People

• •Michael is mentioned by name in one recent review, which praises his caring and professional approach.
• •Reviews also speak warmly about the wider vets, nurses and admin team, particularly for clear explanations, regular updates during procedures, and supportive follow-up.
• •The out-of-hours team is also praised for compassionate handling of an emergency end-of-life situation.

Reviews

Google rating: 4.9/5 from 48 reviews.

• •Recent feedback is mostly very positive, with owners repeatedly describing the team as caring, compassionate, professional and skilled.
• •Communication is a consistent strength: reviewers mention being kept informed during operations, having procedures explained clearly, and receiving help understanding pet insurance.
• •Several reviews highlight aftercare and kindness, including follow-up calls after surgery and a sympathy card with a paw print after a pet’s death.
• •The main negative theme is waiting times for routine appointments, with one reviewer reporting repeated 20-30 minute delays and poor communication about lateness.