Portland House Veterinary Group – Vets in Retford
No Prices
No Prices Tracked
Corporate
Clinic Overview
Portland House Veterinary Group in Retford is part of IVC Evidensia and provides care for both companion animals and farm animals. The practice covers routine appointments as well as more serious or ongoing medical problems, with reviews describing emergency treatment, surgery, wound care and longer-term disease management. Recent feedback continues to highlight kind, reassuring handling, including efforts to keep pets calm during consultations and quick access when urgent care is needed.
Services
- •Companion animal care for small pets, including routine appointments, treatment when pets are unwell, and follow-up support.
- •Farm animal veterinary services, as offered by the practice.
- •Emergency and urgent care, with reviews describing help for an unregistered visiting dog near closing time and out-of-hours treatment for a severe leg wound.
- •Medical treatment and monitoring for ongoing conditions, including repeated visits and phone support during a dog's diabetes management.
- •Wound management and follow-up care, including dressings, monitoring and longer-term healing support after a major injury.
- •Surgical care, with reviewers praising how pets were looked after during operations.
- •Consultations designed to reduce stress, with one recent owner noting their cats were allowed to explore the consulting room before treatment, helping them stay relaxed.
- •Pet Health Club® Plus, with consultations included.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mike is repeatedly praised for calm, thorough and reassuring care, particularly in a dog's serious illness and diabetes management.
- •Amy is warmly mentioned for kind, knowledgeable support during emergency wound treatment and follow-up care.
- •Ruth is noted for calling back promptly and advising an emergency visitor to bring their dog in for examination.
- •Jenny is remembered fondly for recognising a dog during visits and helping the practice feel welcoming.
- •Vet nurses and front-of-house staff are also regularly praised for kindness, helpfulness and careful patient handling.
Reviews
Google rating: 4.5/5 from 295 reviews.
- •Many recent reviewers describe the team as kind, friendly, professional and considerate, with pets made to feel at ease during appointments.
- •Emergency care remains a strong theme, including quick help for a visiting dog that became unwell and intensive follow-up for a serious wound.
- •Reviews also highlight thoughtful handling of cats and dogs during consultations, with praise for clear advice and a calm approach.
- •The main negative theme is cost, with several reviewers describing the clinic as expensive, although one emergency visitor felt the fee was reasonable for the circumstances.
Special Services
Emergency Services
Vet Nurse Training
