Dixon and Young Veterinary Surgery

Dixon and Young Veterinary Surgery in New Ollerton is a veterinary nurse training facility offering a broad mix of routine and more involved care. Owner reports describe short-notice appointments, surgery including combined procedures, post-operative support, and end-of-life care. Recent feedback remains strongly positive overall, especially for access, reassurance and handling of nervous pets, though one reviewer reported a poor communication experience during a consultation about a new lump.

Services

•General veterinary care: routine health checks and consultations, including assessment of new lumps or masses.
•Urgent and short-notice appointments: owners describe being seen very quickly, including one cat appointment just before closing.
•Surgery: reviews mention spay surgery, hernia repair, and cases where two procedures were completed during the same anaesthetic period.
•Post-operative care: after-care is mentioned positively, including stitch removal and a car-side stitch removal for a nervous dog to reduce stress.
•End-of-life support: euthanasia care is specifically described, with staff talking owners through the process and what happens afterwards.
•Support for nervous pets and specific breeds: owners mention thoughtful handling of rescue dogs, nervous animals, and positive experiences with bulldogs.
•Small pet care: reviews also mention treatment for a pet rat, including teeth work, a thorough check, diagnosis of a chest infection, and treatment with antibiotics.

Pricing

No published pricing information is currently available for this clinic.

People

•Jade: praised for compassionate support during a cat’s euthanasia appointment, including comforting the owner and talking through the process.
•Natasha: named as the vet involved in the same appointment and described as professional.
•Janice: thanked in a review about a pet rat for carrying out a thorough check, identifying a chest infection alongside the original problem, and advising treatment that helped quickly.

Reviews

Google shows 4.8 stars from 375 reviews. Recent feedback is overwhelmingly positive overall, with one notable negative review about communication during a consultation.

•Access and responsiveness stand out: several owners mention being seen at very short notice and feeling looked after quickly.
•Caring, reassuring approach: reviews often describe staff as kind, patient and good at explaining what is wrong, especially during stressful visits such as euthanasia.
•Good handling of nervous or complex cases: examples include support for rescue dogs, a nervous dog having stitches removed at the car, and positive comments from a bulldog owner who felt the team understood the breed.
•Value and thoroughness are mentioned positively by some owners: one reviewer said the clinic was the cheapest they found for a procedure and appreciated a reduced combined price when two procedures were done together, while another review reported a rude interaction and poor explanation around a proposed lump surgery.

Reviews for Dixon and Young Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 375 we track in total. Recent reviews may not be representative of overall sentiment.

Elizabeth Franklin

1 month ago

Best vets I have ever been to in over 40 years. Really care about the animals and so helpful.

Chris Hanson

3 months ago

Sharon Tomlinson

Really good vets aren't just after your money. Care for your animals and put them first. I have bulldogs hard to find a vet that understands them. I'd highly recommend this practice the best in the area.

carl ireland

4 months ago

excellent vets

Trevor

Just taken.my cat at very short notice and was seen straight away just before closing quick examination and lovely staff who took care of her and reassured myself and my wife.Quick treatment fingers crossed 🤞 Thank you so much for seeing us and looking after her

Scott Thurman

Extremely disappointed with my experience. I took my miniature dachshund in for a health check and to have a new mass on her nipple examined. I wasn’t sure if it was a cyst or something more serious, so I wanted proper guidance. My mum brought her in for me as I was running late, and while she was trying to explain my dog’s medical history, the vet was rude, kept interrupting, and even made an unnecessary comment along the lines of, “Well, if you had cancer, I couldn’t tell just by looking at you.” Completely unprofessional. My dog was then taken inside while we were left waiting outside under a shelter. When she was brought back, we were simply told she needed surgery next week—no explanation, no discussion of what it could be, no pros or cons, nothing. We were expected to speak through a window instead of having a proper conversation. Overall, the whole experience left me with zero confidence. I’ve only been registered for a week and will definitely be moving my pets elsewhere.

Paul Clarke

6 months ago

The vet was very efficient. They were actually the cheapest bet for this procedure. We rang several vets. They dealt with the procedure we needed and an additional procedure. Actually they did give us a little reduced price because she was already going in for something so we had two procedures done at the same time thank you very much for the after-care and we’ll be looking forward to Rosie‘s next set of health checks. Many thanks.

Victoria Osborne

7 months ago

This is by far the best vets in the business. My beautiful cat was put to sleep today after a short illness and I really need to vocalise just how amazing Jade was at comforting me, supporting me, advising me. She is one incredibly amazing young woman, patiently talking me through procedures and what happens next and persevering with me being a general snotty mess. Thank you Jade, for everything. And of course to Natasha the vet, you were also absolutely amazing and professional in every way. Thank you so much for all you did for my Ninja.

Ellen Monington

Best vet around our area .Treats animals as if they are their own.Very good patience n great at explaining if something is wrong with your animals

Ashley Burton-Halliday

1 year ago

Thankyou so so much to all of the team at Dixon and young vets. We brought our dog blue in to be spayed last week and we can honestly say that all of you have been beyond fantastic with blue even though she was a bit nervous. When we brought her back to have her stitches out I explained to the lady on the reception that blue was nervous but that wasn’t a problem, a lovely lady came out and met us at the car and took her stitches out for us there. I would also like to say thank you for sorting out blues hernia for us too which we didn’t know you had done til her body suit came off today. You have saved us an extra trip to the vet to get this sorted and have saved the stress of another operation for blue to go through. Honestly we cannot Thankyou enough. Thanks again, Mr & Mr Burton-Halliday and a huge woof from blue :) :) xx