Dixon and Young Veterinary Surgery – Vets in New Ollerton
Clinic Overview
Dixon and Young Veterinary Surgery in New Ollerton is a veterinary nurse training facility offering a broad mix of routine care and more involved treatment. Owner feedback describes short-notice appointments, surgery including combined procedures under one anaesthetic, post-operative support, and end-of-life care. Recent reviews remain strongly positive overall for kindness, reassurance and clear explanations, although a small number of owners reported poor communication during consultations.
Services
- •General veterinary care: routine health checks and consultations, including assessment of new lumps or masses and checks for unwell pets.
- •Urgent and short-notice appointments: owners describe being seen quickly, including a cat appointment just before closing.
- •Surgery: reviews mention spay surgery, hernia repair, and cases where two procedures were completed during the same anaesthetic period.
- •Post-operative care: aftercare is mentioned positively, including stitch removal and a car-side stitch removal for a nervous dog to reduce stress.
- •End-of-life support: euthanasia care is specifically described, with staff talking owners through the process and what happens afterwards.
- •Support for nervous pets and breed-specific handling: owners mention thoughtful handling of rescue dogs, nervous animals, and positive experiences from bulldog owners.
- •Small pet care: reviews also mention treatment for a pet rat, including teeth work, a thorough check, diagnosis of a chest infection, and treatment with antibiotics.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jade: praised for compassionate support during a cat’s euthanasia appointment, including comforting the owner and talking through the process.
- •Natasha: named as the vet involved in the same appointment and described as professional.
- •Janice: thanked in a review about a pet rat for carrying out a thorough check, identifying a chest infection alongside the original problem, and advising treatment that helped quickly.
Reviews
Google shows 4.8/5 from 397 reviews. Recent feedback is largely very positive, with a couple of detailed complaints focused on communication and consultation handling.
- •Kind, patient care is a common theme: several owners describe the team as compassionate, professional and reassuring, with clear explanations and a calm approach.
- •Access and responsiveness stand out: one owner was seen straight away just before closing, and others describe quick treatment and helpful support during stressful visits.
- •Good experiences with nervous or higher-needs pets: reviews mention thoughtful handling of a nervous dog during stitch removal, confidence with bulldogs, and sensitive support during euthanasia.
- •A small number of owners report poor communication: concerns include abrupt manner, limited discussion during lump or illness consultations, and one complaint about an apparent booking or record issue.

