Dog & Cat Vets in Sutton-In-Ashfield

## Summary Thompsons Vets Ltd is an RCVS General Practice small-animal clinic established in 1972. The practice treats a range of pets beyond dogs and cats (including rabbits, guinea pigs, hamsters, gerbils and ferrets) and lists in-house diagnostics (lab work, X‑rays and ultrasound) plus dentistry and surgery. In the latest reviews available, owners repeatedly describe compassionate support in difficult situations (including end-of-life care) and practical help in urgent concerns—one owner says they phoned late on a Friday and were seen within the hour for a tick. A few specific touches mentioned include a condolence card after a pet’s passing and at least one instance where a vet did not charge after an anxious-owner emergency visit where the pet was found to be okay. ## Services - **Consultations** and routine check-ups (including **six‑month health checks**) - **Vaccinations** - **Neutering** (mentioned in reviews for cats) - **Dentistry** (listed on the clinic site) - **Surgery** (general surgery listed) - **Diagnostics & imaging:** **in-house lab**, **X‑rays**, **ultrasound**, and diagnostic tests (as listed) - **Microchipping** - **Parasite control** (a tick visit is mentioned in reviews) - **Nurse clinics** - **Blood pressure checks** - **Anal sac expression** - **Grooming & nail clipping** - **Acupuncture** - **Home visits** - **Emergency arrangements (as stated):** emergencies during normal opening hours are handled by the practice; out-of-hours emergencies are handled by **MiNightVet Nottingham** with full-time night staff and emergency consultations. ## People - **Addie**: mentioned for end-of-life support for a cat; the owner describes gentle handling, empathy during euthanasia, and a condolence card sent afterwards. - **Jack (Dr. Jack)**: described by multiple reviewers as **knowledgeable and thorough**; mentioned in a visit for an older dog’s digestive problem where the owner liked how he handled and treated the dog. - **Ade (vet)**: mentioned in an emergency visit for a kitten where the owner feared something had been swallowed; the reviewer says Ade reassured them and **did not charge** when it turned out to be a wound rather than ingestion. ## Reviews **4.5 stars from 303 reviews.** Themes below are drawn from the latest written reviews available to us. - **Kindness and empathy**, especially around sensitive situations like end-of-life care; one owner specifically mentions receiving a condolence card. - **Responsiveness for urgent worries**, including being seen within an hour after a late-afternoon call about a tick. - **Clear, understandable explanations** about conditions and treatment options (including costs) are specifically mentioned by one long-term owner. - **Positive comments about newer vets**, with “a whole team of new vets” mentioned and Jack repeatedly singled out for thoroughness. - **Pricing is referenced but not detailed**: one reviewer calls prices “very reasonable,” and another describes a visit where they were not charged.

## Summary Shannon Lodge Veterinary Surgery is a small-animal practice established in 1999, set up for routine care and procedures (including dentistry and surgery) with in-house diagnostics (lab tests, X‑ray and ultrasound). The clinic is an RCVS General Practice and is listed as a Cat Friendly Clinic (Silver), and it’s also a veterinary nurse training facility. In the latest reviews available to us, owners mention rabbits being seen quickly when unwell (within an hour in one case), dental work carried out in-practice, and clear explanations during difficult decisions; there’s also a conflicting note on pricing, with one reviewer unhappy about the quoted cost of an annual booster. ## Services Based on the website summary and the reviews provided, the practice offers: - Consultations for small animals, including dogs, cats, rabbits, guinea pigs, gerbils, hamsters and ferrets - Dentistry (owners specifically mention a pet needing dental work, carried out by the practice) - Surgery, including neutering - Diagnostic tests and imaging, with an in-house lab, X‑ray and ultrasound - Vaccinations - Microchipping - Parasite control - Nurse clinics, including: - Blood pressure checks - Six‑month health checks - Grooming and nail clipping - Anal sac expression - Pet travel documentation - Home visits - Out-of-hours emergencies are handled via MiNightVet (named by the practice as their dedicated emergency service) ## Pricing - One reviewer reports being quoted **£80.60** for a dog’s **annual booster** vaccination, and felt this was expensive compared with other quotes they received elsewhere. ## People - **Claire (vet)** – mentioned in multiple reviews in connection with dental work; owners describe her as “professional, friendly and thorough,” and say she addressed concerns and was helpful during the procedure. - **Radu (named in reviews)** – thanked by a rabbit owner for being “great” with multiple rabbits, including one with repeat gut stasis. ## Reviews **Google rating: 4.5 stars from 128 reviews.** Themed below are drawn from the latest written reviews available to us. - **Fast access when a pet is suddenly ill:** one owner says their rabbit was seen within an hour after calling. - **Clear communication during stressful situations:** a rabbit owner says they were “well informed throughout the whole process” when their pet deteriorated and later died. - **Thoughtful follow-up:** one review mentions receiving a sympathy card after a pet passed away. - **Dental work experiences:** multiple reviews reference dental treatment, with owners saying staff “went over and above” and naming the vet who carried out the procedure. - **Pricing concern (conflicting theme):** a long-term client gave a 1‑star review after being quoted £80.60 for an annual booster and described it as “pure greed,” contrasting it with lower quotes elsewhere.