Shannon Lodge Veterinary Surgery

Shannon Lodge Veterinary Surgery is a CVS-owned small-animal practice in Sutton-in-Ashfield, established in 1999 and set up for routine care and procedures including dentistry and surgery, with in-house diagnostics such as lab tests, X-ray and ultrasound. The clinic is an RCVS General Practice, a Cat Friendly Clinic (Silver), and a veterinary nurse training facility. Recent feedback continues to highlight prompt access, clear communication, and supportive care at difficult times.

Services

•Routine consultations for small animals, including dogs, cats, rabbits, guinea pigs, gerbils, hamsters and ferrets.
•Preventive care including vaccinations, microchipping, parasite control, and nurse clinics for services such as blood pressure checks, six-month health checks, grooming, nail clipping and anal sac expression.
•Dentistry and surgery, including neutering; recent reviews specifically mention dental treatment being carried out in practice.
•In-house diagnostics and imaging, including lab testing, X-ray and ultrasound.
•Additional support such as pet travel documentation and home visits.
•Out-of-hours emergencies are handled through MiNightVet, which the practice names as its dedicated emergency service.
•Recent reviews also give practical examples of care for rabbits, including quick appointments when unwell and ongoing support for repeat gut stasis cases.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments are mostly about care rather than cost, though one long-term client described a quoted annual booster price of £80.60 as expensive compared with other local quotes.

People

•Claire (vet) – praised in recent reviews for being professional, friendly and thorough, and specifically mentioned for carrying out dental work and addressing concerns clearly.
•Radu – thanked by a rabbit owner for care across several rabbits, including one with repeat gut stasis.
•Lisa, Arne and Nichola – named appreciatively by a client who felt supported during the loss of a cat.

Reviews

Shannon Lodge Veterinary Surgery has a 4.5-star Google rating from 129 reviews.

•Recent reviews describe the team as caring and supportive during difficult moments, especially around end-of-life appointments and follow-up.
•Owners mention being seen quickly when pets become suddenly unwell, including one rabbit appointment within the hour.
•Communication is a consistent positive theme, with reviewers saying staff explain things clearly and keep them informed.
•Dental treatment and rabbit care both feature in recent feedback, while pricing appears as an occasional negative point in a review about vaccination costs.

Reviews for Shannon Lodge Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 129 we track in total. Recent reviews may not be representative of overall sentiment.

William March

4 weeks ago

Sadly yesterday we had to say goodbye to our lovely cat Graham. I must say the service we received from Shannon Lodge to help us in this difficult time was exceptional. Special thanks have to go to Lisa Arne and especially Nichola who made an incredibly hard time as easy as they could do. We have used Shannon Lodge for many years now and their service continues to get better all the time. Thanks again to all of you. Bill and Tina March

Chris Macgregor

4 months ago

Excellent service from Claire recently. Very professional, friendly and thorough. Addressed our concerns perfectly. Would definitely recommend this practice and vet. Thanks to the whole team.

Andrea Spark

7 months ago

Hugo needed dental work, all the staff seemed to go over and above for him, I suspect they are like that with everyone but still made us feel special. Claire, the vet who carried out the procedure was so helpful

vickie carlisle

10 months ago

I have used this vets for years. Rang to book my dogs annual booster to be told it would be £80.60. my dog is only small. I'm sorry but I am finding a new vets now and have already been told £45 and £50 which is a saving of £30 - £35. Pure greed really.

Emily White

Thank you so very much to Shannon Lodge for getting us in quickly during a sad time. Our rabbit took poorly, we rang Shannon Lodge and they saw her within the hour. Unfortunately she passed away, but we were well informed throughout the whole process and today we received a thoughtful sympathy card. Thank you from The White family.

Yasmin

1 year ago

I've been using Shannon Lodge for a few years now and they have consistently provided excellent service. Whether routine appointments or even emergency situations. A special thanks to Radu, who has been great with all four of our Rabbits, especially Ruby who has suffered from repeat gut stasis.