Shannon Lodge Veterinary Surgery – Vets in Sutton-In-Ashfield
Clinic Overview
Shannon Lodge Veterinary Surgery is a CVS Group small-animal practice in Sutton-in-Ashfield, established in 1999 and set up for routine care as well as procedures including dentistry and surgery, with in-house diagnostics such as lab tests, X-ray and ultrasound. The clinic is an RCVS General Practice, a Cat Friendly Clinic (Silver), and a veterinary nurse training facility. Recent feedback is mostly positive about compassionate support, prompt access and clear communication, although a few reviewers raise concerns about pricing and administration.
Services
- •Routine consultations for small animals, including dogs, cats, rabbits, guinea pigs, gerbils, hamsters and ferrets.
- •Preventive care such as vaccinations, microchipping, parasite control, and nurse clinics for blood pressure checks, six-month health checks, grooming, nail clipping and anal sac expression.
- •Dentistry and surgery, including neutering; recent reviews specifically mention dental treatment being carried out in practice.
- •In-house diagnostics and imaging, including lab testing, X-ray and ultrasound.
- •Additional support including pet travel documentation and home visits.
- •Rabbit care continues to feature in owner feedback, with examples of quick appointments for urgent illness and ongoing support for repeat gut stasis cases.
- •Out-of-hours emergencies are handled through MiNightVet, which the practice names as its dedicated emergency service.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed, but some long-term clients describe prices as increasing, and one reviewer said an annual booster quote of £80.60 felt expensive compared with other local options.
People
- •Claire (vet) – praised for being professional, friendly and thorough, and specifically mentioned for dental work and clear explanations.
- •Arne and Ellie (vet surgeons) – warmly mentioned by a rabbit owner who said they had been brilliant with ongoing care.
- •Lisa and Nichola – thanked by a long-term client for their support during the loss of a cat.
- •Radu – previously thanked by a rabbit owner for care across several rabbits, including one with repeat gut stasis.
Reviews
Shannon Lodge Veterinary Surgery has a 4.5-star Google rating from 139 reviews.
- •Several recent reviews praise the team for compassionate, calm support during euthanasia and other difficult end-of-life visits.
- •Communication remains a strong theme, with owners saying they were kept informed and treated kindly throughout appointments.
- •Rabbit owners continue to report positive experiences, including quick access when a pet became suddenly unwell and strong ongoing care from the clinical team.
- •A smaller number of negative reviews mention rising prices, a delay in sending records to another practice, and one serious complaint about a cancer case.
