Vets4Pets Sutton in Ashfield

Vets4Pets Sutton in Ashfield is part of the Vets4Pets group and is listed as a veterinary nurse training facility. It offers a broad mix of routine and urgent care, with diagnostics such as X-rays and blood tests alongside treatment and supportive care for a range of pets. Recent feedback is largely positive about the team’s kindness and handling, though some owners report frustrations around communication and fee transparency.

Services

• •General veterinary care: Reviews describe consultations and treatment for dogs, cats, chinchillas, birds and other animals, with a strong focus on calm, reassuring handling.
• •Diagnostics and treatment: Blood testing is mentioned in reviews, and X-rays were used in one case to investigate a dog’s hind-leg injury, alongside medication.
• •End-of-life support: Owners describe euthanasia being handled with professionalism and empathy, including private time to say goodbye.
• •Injury and wound care: Recent examples include treatment for a dog’s leg injury and cleaning and treating wounds on an injured swan.
• •Wildlife support: In one case, the team treated an injured swan and then arranged onward placement with a wildlife sanctuary.
• •Behaviour-related support: A behaviour therapist was suggested in one consultation.
• •Training role: The clinic is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: some owners focus on the care they received rather than price, while a small number raise concerns about fee transparency or paying extra for a consultation they felt did not fully address the problem.

People

Molly is singled out for being gentle, patient and clear in her explanations during a cat appointment. Reviews also praise the wider reception team, nurses and vets for being friendly, attentive and compassionate, including in wildlife and end-of-life cases.

Reviews

Google reviews show 4.4 stars from 678 reviews.

• •Many owners describe a caring, friendly team that helps pets stay calm, with praise for attentive handling during exams and treatment.
• •Compassionate support during difficult moments stands out, including a budgie euthanasia handled with privacy, empathy, and a follow-up sympathy card and flower seeds.
• •Reviews mention practical hands-on care, including swift treatment for a worried cat owner, X-rays and medication for a dog’s injured leg, and wound care plus sanctuary transfer for an injured swan.
• •Negative feedback centres on communication and process issues, including difficulty getting through by phone, feeling rushed or talked over, concerns about not being listened to, and some dissatisfaction over fees.