Dog & Cat Vets in New Ollerton

## Summary Dixon and Young Veterinary Surgery is a **veterinary nurse training facility**. Based on owner reports, the practice handles a wide mix of routine and more involved care: **same-day/short-notice appointments** have been mentioned, as well as **surgery** (including spays and additional repairs done during the same visit), and **end-of-life support**. Concrete examples owners describe include: - Being **seen straight away at short notice** for a cat, with a quick examination and treatment. - A dog being **spayed**, with the team also **repairing a hernia** during the same surgical period (the owner said they hadn’t expected this and it avoided an extra operation). - Support for **nervous/rescue pets**, including a **stitch removal done at the car** to reduce stress. Reviews are mostly very positive, but there is also a recent account describing a **rude interaction and poor explanation around a new lump/mass and proposed surgery**, which conflicts with other reviews praising clear explanations. ## Services Services and situations specifically mentioned by owners include: - **General health checks** (including assessment of a new mass/lump). - **Urgent/short-notice consultations** (seen straight away). - **Surgery**, including: - **Spay** surgery. - **Hernia repair** carried out alongside another procedure. - **Two procedures done at the same time**, with reported after-care. - **Post-op care**, including **stitch removal** (one owner described this being done at the car for a nervous dog). - **Euthanasia/put to sleep** with discussion of what happens next. - **Small pet/exotics care** mentioned in reviews: a **pet rat** seen for **teeth work**, with a **thorough check**, diagnosis of a **chest infection**, and **antibiotics**. ## People - **Jade**: mentioned for providing hands-on support during a cat’s euthanasia appointment—comforting the owner, talking through procedures, and explaining what happens next. - **Natasha (vet)**: named in the same euthanasia review; described as professional during the appointment. - **Janice**: named in a review about a pet rat—described as doing a thorough check, identifying a chest infection in addition to the teeth issue, and advising antibiotics that helped quickly. ## Reviews **4.8 stars from 375 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Speed and access:** owners mention being seen **at very short notice** and **straight away**. - **Communication and reassurance (common theme):** several reviews describe staff **explaining what’s wrong**, talking owners through procedures, and providing reassurance during stressful visits (including euthanasia). - **Handling nervous or difficult cases:** examples include support for **nervous rescue dogs**, and a **stitch removal done at the car** to reduce stress; one reviewer also mentions finding a vet who understands **bulldogs**. - **Treatment beyond the initial issue:** examples include identifying an additional problem (a **chest infection** in a rat) and carrying out an **additional repair (hernia)** during another surgery. - **Cost experience varies by reviewer:** one owner reports the practice was the **cheapest** for a procedure after calling around and that they received a **reduced price** when combining two procedures. - **A notable negative account:** one recent reviewer describes a vet being **rude/interruptive** and giving **little to no explanation** before recommending surgery for a new mass, leaving them with low confidence.