
Vets in West Bridgford, Nottinghamshire
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Rushcliffe Veterinary Centre, located in West Bridgford, Nottinghamshire, is a well-regarded facility with a focus on both general veterinary care and specialized services such as veterinary nurse training and emergency services. The clinic has garnered a commendable overall rating of 4.7 stars from 250 Google reviews, reflecting a strong customer satisfaction level.
Positive reviews highlight the clinic's friendly and responsive staff, with particular praise for their professional and compassionate handling of animals. Reviewers like Regen Chen and Kathy Wong underscore the experienced care provided by specific veterinarians, such as Jenny, who is noted for her calm and effective approach to nervous pets.
However, the clinic has also faced criticism, as reflected in a couple of negative reviews. Alicia Taylor expressed dissatisfaction with the lack of compassion from certain veterinarians during her visits, leading her to seek services elsewhere. Marieta Lebada shared a distressing experience involving a stray cat, expressing concerns over the clinic's communication and decision-making regarding treatment costs and outcomes.
Despite these isolated incidents, many customers like Stephiie Hart have had positive experiences, appreciating the warmth and dedication of the staff, who go out of their way to provide excellent care. Overall, while the majority of feedback is positive, the mixed reviews suggest areas for potential improvement in communication and consistency in customer service.
Pricing transparency is an area of interest, although specific pricing details are not prominently featured, except for the mention of a £400 charge in a negative review. This suggests that while the clinic is generally well-regarded, there may be room for clearer communication regarding treatment options and costs.
24/7 emergency care available
Veterinary nurse training provided
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