Rushcliffe Veterinary Centre

Rushcliffe Veterinary Centre presents itself as a family-run practice in West Bridgford, with a focus on minimally invasive procedures including laparoscopic keyhole spays, alongside endoscopy, ophthalmology and general medicine. The practice says out-of-hours emergencies are handled by VetsNow. Recent feedback remains largely positive about caring support, thorough appointments and calm handling of anxious pets, alongside a smaller number of serious complaints about communication and care decisions.

Services

•Minimally invasive surgery and operations: the clinic highlights laparoscopic keyhole surgery, including keyhole spays, and says it has carried out hundreds of these procedures. Reviews also mention two successful operations for one dog and praise for care during a complex treatment plan over several years.
•Diagnostics and clinical care: the website lists endoscopy, ophthalmology and general medicine as areas of focus.
•Routine and preventative care: reviews mention annual check-ups, vaccinations/injections, and support for older dogs, while the practice also refers to vaccination deals and preventative healthcare discounts.
•Handling for nervous pets: several reviews describe a calm, low-stress approach for anxious animals, including a nervous dog needing an injection and a frightened cat that was quickly cleaned up and had its claws trimmed.
•Animals seen and practical arrangements: reviews include dogs, cats and rats, suggesting the practice also sees small pets/exotics. The clinic says out-of-hours emergencies are handled by VetsNow and is listed as a Veterinary Nurse Training facility. Reviewers also mention on-site parking and enough waiting space to remain outside if needed.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. In reviews, one client described costs as reasonable and transparent.

People

Named team members mentioned by clients include Daria (vet) and John (vet), both praised for thorough care and support during longer-term treatment. Jenny is specifically thanked for a calm, fear-free approach with a nervous dog needing an injection. An unnamed vet nurse is also praised for quickly cleaning up and claw-trimming a very frightened cat, while reception staff are often described as kind, warm and accommodating.

Reviews

Google rating: 4.7/5 from 267 reviews. Recent feedback is mostly very positive, with a smaller number of serious negative accounts.

•Caring, supportive service: reviewers often describe the team as kind, understanding and helpful, including aftercare during difficult visits and ongoing support through more complex treatment.
•Thorough and professional appointments: clients mention experienced vets, thorough check-ups, and good advice, including care for older dogs.
•Good handling of anxious pets: several reviews highlight calm, low-stress handling for nervous or difficult animals, including dogs needing injections and frightened cats.
•Some notable concerns: a minority of reviews describe poor communication or a lack of compassion from certain vets, and there are serious complaints relating to decisions made over wildlife and a stray cat. One reviewer also raised a practical concern about the light exit doors.

Reviews for Rushcliffe Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 267 we track in total. Recent reviews may not be representative of overall sentiment.

Gary Williams

2 weeks ago

Bit concerned that the exit doors despite being two sets creating a hallway are fairly light push doors. It wouldn't take a very big dog to be able to escape

Jür Gen

1 month ago

jacci Pomeroy

Took my poorly cat, from the receptionist to the vet, cannot fault them, kind and understanding. And the after care was so lovely. Thank you for making a very difficult time a little easier Cat was Jessie

Martin Dugmore

2 months ago

Lucy Cousins

DO NOT TAKE WILDLIFE HERE UNLESS IT NEEDS TO BE EUTHANISED Brought in an injured juvenile woodpigeon (an amber listed species on the birds of conservation concern list) with assurance it wouldn’t be put down. We told them we would’ve taken it to a wildlife rehab centre/ looked after them ourselves (we are professional ecologists). The vets told us would receive an update but had to call for one and was told it was euthanised. The injuries were minor, both wings could flap, they were a healthy weight, and no sign of disease. Very disappointing, totally unacceptable.

Will R

7 months ago

Claudine Jackson

I've been very impressed with the quality of service for the past few years. My dog has annual check ups and had two successful operations there. All staff and vets are friendly, helpful and caring. They went the extra mile to support my rescue dog who was anxious and needed to be left for an operation. His recent check up with Daria (vet) was thorough and caring giving me good advice on how to help my dog in older age. There is on site parking and a big enough waiting area / space to wait outside if needed. I think costs are reasonable. They are transparent and I have never felt pushed into anything that wasn't needed.

DONNA WORLEY

9 months ago

My dog has been a patient at Rushcliffe Veterinary Centre for nearly 3 years and I can’t praise their care & expertise enough. The vets (Daria & John), nurses & reception staff have treated both my dog & myself with compassion, always going the extra mile to ensure the highest standard of care throughout a complex treatment plan. Thank you so much 🐾

Ovidiu Mihalcea

10 months ago

Heather Louise

11 months ago

Never usually write reviews but I am so thankful! Today I took my cat, who has been a stray for most of his life, to get his claws trimmed. The drive is only 10 minutes but he hates travel and ended up having an accident in his cat carrier. The vet nurse cleaned him up and trimmed his claws all within 10 minutes! He is a very scared cat and can be very scratchy and bitey (even though he has one tooth!). She did an amazing job! I didn't catch the name of the vet nurse who saw him, but thank you so much!