Dog & Cat Vets in Carlton

## Summary Oak House Veterinary Centre Ltd is a long-established practice (website states it has been caring for pets for over 20 years, and “since 2004”) and is accredited as an **International Society of Feline Medicine (ISFM) silver-level Cat Friendly Clinic**. Emergency veterinary services are listed in the clinic data (the specific out-of-hours arrangement isn’t stated in the sources provided). From the latest reviews available, owners most often describe: - a **clean practice** and a **welcoming, friendly front desk**, - vets who are **happy to answer questions** (including for first-time puppy owners), - calm handling that can leave pets **more comfortable returning** (one owner said their dog “loves going now”). ## Services - **General veterinary consultations** for cats and dogs (multiple reviews reference routine vet visits and ongoing care). - **Support for new pet owners**, including answering questions for a “brand new puppy owner” (review). - **Care for rescue cats** (review mentions bringing a new rescue cat and being pleased with the service). - **Emergency veterinary services** are listed in the structured clinic data (no further details provided on coverage or referral arrangements). - **Cat-focused practice standards:** ISFM **silver-level Cat Friendly Clinic** (website). ## People No individual clinicians are named in the sources provided, but reviews repeatedly mention: - **Reception team:** described as “efficient” and “courteous” (review). - **Veterinary team:** described as “friendly,” “sympathetic,” and “quick” during a cat visit (review), and as willing to answer questions for a new puppy owner (review). One owner noted their puppy was returned “full of enthusiasm,” despite restrictions preventing the owner from going in. ## Reviews **Google rating: 4.4 stars from 90 reviews.** The themes below are drawn from the latest written reviews available to us. - **Clean, welcoming environment** is mentioned directly (“Clean environment”; “Welcoming & friendly staff”). - **Helpful communication**, especially for new owners (answering questions for a first-time puppy owner). - **Pet comfort and handling:** one owner reported their dog now “loves going,” reducing worry about leaving him; another noted a previously apprehensive puppy came back enthusiastic. - **Professionalism for cat owners:** a rescue-cat owner described the team as “professional” and “knowledgeable.”